Please reach us at btbdg@outlook.com if you cannot find an answer to your question.
We understand that things come up and appointments may need to be cancelled. We ask that you give us at least 48 hours notice if you need to cancel or reschedule your appointment, Not giving significant notice will incur a cancelation fee.
If you do not show for your appointment, we will apply a no-show fee of $30 per dog
At By The Beach but we can only work on the canvas that is given to us, so your homework is important to ensure the dog comes to us knot free. If your dog is presented to us with knots or matting,
We can de-mat if the dog lets us at an additional price or we will ask to shave the knots out. for your pets comfort.
If your dog presents to us in a severe matted condition where we have to shave on a surgical length this will incur a heavy charge.